“Birbank” is a trademark of “Kapital Bank”.
“Birbank” is a trademark of “Kapital Bank”.

Review fraud methods and always be prepared for such cases

Email Fraud

Email Fraud

  1. 1.
    Similar email address
    The first thing you should pay attention to in emails is the sender's address. If the address looks suspicious to you, don't open the email.
  2. 2.
    Text full of errors
    Multiple grammatical mistakes in the email might indicate fraud. Official emails from reputable sources maintain proper writing standards.
  3. 3.
    Creating a sense of fear
    Fraudsters often use emotional manipulation. Don't trust messages that claim your account will be blocked or require immediate action without verification.
  4. 4.
    Suspicious links
    Check the address to identify links that don’t belong to official sources. Don’t add your information to links or requests you are unsure about.
  5. 5.
    Malicious attachments
    Files sent through email may contain harmful viruses. Before downloading, make sure the email is from an official source.
SMS Fraud

SMS Fraud

  1. 1.
    Unknown numbers
    Official sources do not use standard or foreign numbers when sending SMS. Be cautious with messages from such numbers.
  2. 2.
    Urgency
    Messages with phrases like “Your account will be frozen immediately!” may indicate that the message was written by fraudsters.
  3. 3.
    Request for personal information
    Delete SMS messages that ask for card details, passwords, or PIN codes. Official sources never ask for such personal information
  4. 4.
    Links
    When clicking on links in SMS, be especially careful to check the destination address
Social Media Fraud

Social Media Fraud

  1. 1.
    Fake advertisements
    Fraudsters create fake campaign posters and offer tempting deals. Pay attention to the accuracy of the page name in such ads and avoid sharing your information.
  2. 2.
    Fake accounts
    Fraudsters create similar accounts on social media to achieve their goals, sending messages to accounts that follow the real profile.
  3. 3.
    Easily guessable passwords
    Use hard-to-guess passwords on social media. Otherwise, fraudsters have a higher chance of cracking them, taking over the real account, and messaging the latest contacts to ask for money.
  4. 4.
    Sharing personal information
    Avoid sharing personal or card information on social media, especially if you use an open account.
Phone Call Fraud

Phone Call Fraud

  1. 1.
    Calls from foreign numbers
    Banks do not call from foreign numbers. Therefore, do not trust calls from foreign numbers claiming to be from a bank employee. If you are suspicious, immediately end the call and call the bank yourself.
  2. 2.
    Urgent offers
    If the caller demands immediate action, it’s best to be cautious and verify the information.
  3. 3.
    Request for personal information
    Bank employees never ask for confidential card details or one-time passwords during phone calls. If you are asked for this, end the call immediately.
  4. 4.
    Unexpected call
    An unexpected call with shocking news about relatives and a request for urgent payment should raise suspicion. In such cases, try to verify the information from different sources without panic.
Other Types of Fraud

Other Types of Fraud

  1. 1.
    WhatsApp/Telegram Fraud
    Messages are sent from similar numbers using profile pictures of people you know. Pay attention to the number and the style of the message.
  2. 2.
    Mobile App Fraud
    It is risky to download "crack" programs that carry viruses to your smartphone. These "apk" files, which offer paid services for free, spy on devices in the background.
  3. 3.
    Fake Website Fraud
    Fraudsters create copies of various websites, offering lottery opportunities, discounts, or gifts. This often requires filling out survey links or making payments. Carefully check the website address before engaging.